Refund Policy:
Refunds will be made only through the original mode of payment.
If a cancellation request is approved, the refund will be processed within 10 to 45 working days, depending on the issuing bank of the credit card.
Administrative or service fees may be non-refundable in certain cases.
The refunded amount will be credited back to the same payment method used for the original transaction.
Cancellation Policy:
Customers can cancel their order/service request within 24 hours of placing the order.
To request a cancellation, customers must contact our customer service via phone or email, providing the order details.
If the cancellation request is made after the 24-hour period, the company reserves the right to decline the cancellation or charge applicable fees.
In cases where the service has already been dispatched or completed, no refund will be issued.
No-Refund Cases:
If the customer fails to be present at the agreed location and time for the service.
If the service is completed as requested without any valid complaint.